Online Medical Store in Patna, Bihar
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Terms of Uses

Terms of Uses

Please Read Carefully

Welcome to Medicine Movers website. All visitors to (Site) are advised to read and understand the Terms of Use carefully, as by accessing the Site you agree to be bound by the same.

If you do not agree with the Terms of Use of the Site, please do not use or access the Site. As such your access or use of the Site implies your acceptance of the said Terms of Use, as amended from time to time, and constitutes an agreement between you and the Company (User Agreement).

This Terms of Use is published in compliance of, and is governed by the provisions of Indian law, including but limited to:

1. The Indian Contract Act, 1872 (“Contract Act”);
2. The provision of Rule 3 (1) of the Information Technology Rules, 2011. (Intermediaries Guidelines)
3. The Drugs and Cosmetic Act, 1940 (“Drugs Act”), read with the Drugs and Cosmetics Rules, 1945 (“Drugs Rules”);
4. The Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954; and Consumer Protection Act, 1986.

The Terms of Use herein are subject to change from time to time by the Company without notice. It is strongly recommended that you periodically review the Terms of Use as available on the Site.
The terms ‘visitor’, ‘user’, and ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Site at any point in time.

Services overview

The Site is a platform that facilitates the purchase of pharmaceutical products online by various relevant pharmacies (hereinafter referred to as “Medicine”, with the relevant pharmacies.
The Company give right to the User to view and access the content available on the Site solely for the purposes of availing the Services, such as visiting, ordering, receiving, delivering and communicating only as per the Terms of Use. The contents of the Site, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Site (collectively, “Medicine Mover”), are the property of the Company and are protected under copyright, trademark and other laws. User shall not modify the Medicine Movers Content or reproduce, display, publicly perform, distribute, or otherwise use the Content in any way for any public or commercial purpose or for personal gain.
Agreement with the Terms of Use would entitle the User to a personal, non-exclusive, non-transferable, limited privilege to access and transact on the Site.
These Terms of Use constitute an electronic record in terms of the Information Technology Act, 2000 and rules framed there under, as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.


As part of the registration process on the Site, the Company may collect the following personally identifiable information about you: Name, email address, mobile phone number and other contact details, demographic profile (like your age, gender, occupation, education, address etc.), other details as the User may volunteer including information about the pages on the Site you visit/access, the links you click on the Site, the number of times you access a particular page/feature and any such information. Information collected about you is subject to the Privacy Policy of the Company which is incorporated in these Terms of Use by reference.

A registered id can only be utilized by the person whose details have been provided and Company does not permit multiple persons to share a single log in/ registration id. However, a registered user, being also a parent or legal guardian of a person ‘incompetent to contract’ such as minors or persons with unsound mind, would be permitted to access and use the Site for the purposes of purchasing drugs or other pharmaceutical products and wellness Services, on behalf of such persons.

You consent and acknowledge that You would:

a) Create only one account;
b) Provide accurate, truthful, current and complete information when creating Your account and in all their dealings through the Site;
c) Maintain and promptly update Your account information;
d) Maintain the security of Your account by not sharing Your password with others and restricting access to Your account and Your computer;
e) Promptly notify the Company if You discover or otherwise suspect any security breaches relating to the Site; and
f) Take responsibility for all activities that occur under Your account and accept all risk of unauthorized access.

Display of drugs and publication of Content/ Information on the Site

The content given on the Site, including without limitation, text, copy, audio, video, photographs, illustrations, graphics and other visuals, is for information purposes only and does not constitute either an advertisement on the Site or any professional medical advice, diagnosis, treatment or recommendations of any kind.

Consulting a Registered Medical Practitioner

You must always consult a Registered Medical Practitioner with any questions or concerns you may have regarding the suitability of any drug offered for sale on the Site, in light of your individual needs and medical conditions. Reliance on any information appearing on the Site, whether provided by the Company, its content providers, visitors to the Site or others, is solely at Your own risk, and the Company shall not bear any liability for any loss/ injury that may arise due to Your reliance on any information published on the Site.
Users must never avoid or cause any delay in obtaining medical advice from a Registered Medical Practitioner or ignore any such medical advice duly obtained, because of any information provided on the Site. If you have or suspect that you have a medical problem or condition, please contact a Registered Medical Practitioner immediately.

Prescription Drugs

The Site is a platform that can be used by the Users to purchase various drugs and pharmaceutical products [including drugs which cannot be sold without a valid prescription duly issued by a Registered Medical Practitioner (“Prescription Drugs”)]. In order to purchase Prescription Drugs from through the Site, the Users are required to upload a scanned copy of the prescription on the Site or send the softcopy of the same to the Company. The order would not be internally processed and forwarded to the concerned Sellers by the Company until it receives a copy of a valid prescription. The Users are also required to make the prescription available at the time of receipt of delivery of Prescription Drugs for verification process.

The Company shall maintain a record of all the prescriptions sent by the User, which can be accessed by such User at any time in his account section and, subject to applicable laws, may also be used to re-order the prescribed medicines.

Substitution of Prescribed Drugs

The Users acknowledge and accept that the order for a substitute of a Prescription Drug would only be processed if the Registered Medical Practitioner has himself/ herself permitted for any other equivalent generic drug to be dispensed in place of the prescribed drug or if the prescription solely lists the salt names instead of a specific brand name. The User further acknowledges and accepts that, in the absence of the above, the concerned pharmacist would only dispense a substitute drug in place of the prescribed drugs after obtaining suitable permission from the prescribing Registered Medical Practitioner.

The invoice in relation to the drugs/ pharmaceutical products and services that are required to be delivered to the User, shall be issued by the concerned Seller (being the pharmacy). The Seller (being the pharmacy) is to process and satisfy the order for such drugs/ pharmaceutical products, and services.

Compliance of Applicable Law

While communicating/ transacting through the Site, the Users shall at all times ensure full compliance with the applicable provisions of the Drugs Act read with the Drugs Rules, as well as all other laws for the time being in force, and insure due payment of applicable taxes. They must specifically ensure that they are in no way purchasing Prescribed drugs or pharmaceutical products or intricate health related services without a valid prescription (for medicines) and without doctor’s advice (for health related services), which are prohibited under the Drugs Act (read with the Drugs Rules) as well as the other applicable laws for the time being in force.

Payment, Fees and Taxes

Registration on the Site and the access to the information provided on the Site is free.


You agree to that you shall not do any act or post, display, upload, modify, publish, transmit, update or share any information that -

1. Belongs to another person and to which the User does not have any right;
2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
3. Infringes any patent, trademark, copyright or other intellectual proprietary rights of any third party;
4. Violates any law for the time being in force;
5. Impersonates another person;
6. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

The User is also prohibited from:

1. Violating or attempting to violate the integrity or security of the Site or any Medicine Movers content;
2. Intentionally submitting on the Site any incomplete, false or inaccurate information;
3. Making any unsolicited communications to other Users;
5. Using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Site;
6. Attempting to decipher, decompile, disassemble or reverse engineer any part of the Site;


The Site might be linked to web pages and content of third parties, affiliates and business partners (collectively, “Third Party Content”). The Company does not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. The User acknowledges and agrees that the Company shall not be responsible or liable in any manner for the content, accuracy, validity, reliability, and quality of such Third Party Content.

Modification of Site

The Company reserves the right to revise or discontinue, temporarily or permanently, the Site or any features or portions thereof without prior notice. You agree that the Company will not be liable for any modification, suspension or discontinuance of the Site or any other part thereof.

Force Majeure (Unforeseeable circumstances)

The User accepts and acknowledges that the Company or the Sellers shall not be liable for any loss or damage caused to the User as a result of delay or default or deficiency or failure in the Services as a result of any natural disasters, fire, riots, civil disturbances, actions or decrees of governmental bodies, communication line failures (which are not caused due to the fault of the User), or any other delay or default or deficiency or failure which arises from causes beyond the Company or the Seller’s reasonable control (“Force Majeure Event”). In the event of any Force Majeure Event arising, the Company or the Seller, depending on whose performance has been impacted under the Terms of Use, shall immediately give notice to the User of the facts, which constitute the Force Majeure Event.

Communication with Company

If you have any objection, comment, queries or suggestion feel free to contact us at:

You can reach to our office at:

Medicine Movers
810, Jagat Trade Centre
Frazer Road , Patna
Bihar - 800001

Ph - 0612 - 2216333
Mob - +91 8102161718, +91 7677828384