Q1. Who are Medicine Movers?
Medicine Movers is the best online Medical Store in Patna, which sells authenticated medicines with genuine invoices. Medicine Movers is backed by team of qualified and certified Pharmacist/Doctors.
Q2. How does it work?
You can simply place an order using our App/Website/Call/ SMS or WhatsApp (7677828384 / 8102161718): Upload a valid prescription in case of prescribed medicines or choose your OTC (Over The Counter non prescribed) medicines from our search functionality on the App/Website. That’s all you need to do and Medicine Movers will deliver your order right at your doorstep.
Q3. How do I know the medicines delivered are authentic?
Medicine Movers ensures that our customers receive all genuine and authentic medicines. Please further read our Terms & conditions to understand your responsibilities and liabilities.
Q4. Is my order confirmed as soon as I place it?
Once you place an order, our pharmacy expert will verify and confirm its availability. In case, some of the medicines you ordered are not available, we will reach out to you right away.
Q5. How much time you take to deliver?
Medicine Movers deliver your medicines within 6 hours if you place order before 2 pm according to its availability. Orders placed post 2 pm will be delivered next day.
Q6. What if my medicines are not listed in your catalogue?
We at Medicine Movers have a very meticulous list and we surely strive hard to revise it on regular basis. Still you will be able to order specific medicines through our search option.
Q7. Which locations do you deliver to?
Medicine Movers currently delivers all across Patna. We will soon be expanding our service in all the other major districts of Bihar & Jharkhand. Stay tuned.
Q8. How do I pay?
You can pay through Cash on Delivery (COD) to the delivery personnel.
Q9. How much discount do I get?
We offer discounts from minimum 16% to 40% on all the medicines and healthcare products which includes flat invoice discounts.
Q10. Are there any delivery charges?
There are no delivery charges on minimum order amount of Rs.500/-, for the orders below minimum amount Rs.55/- will be payable as our service charges.
Q11. What is your cancellation policy?
You can cancel your order any time before the order is out for delivery. Orders once shipped cannot be cancelled.
Q12. How do I cancel my order?
You can cancel the order from within the app inside My orders, you can even call us or write to us at email@example.com with your order details to cancel your order.
Q13. What is your return policy?
We accept returns if the medicine provided to you does not match your order. We make sure that none of the products delivered to you is expired, however, please check your orders at the time of delivery and report any return request before you pay the delivery personnel.
Q14. How Medicine Movers differs from any other medical store?
We deliver medicines at your doorstep (subject to prescription verification for certain medicines) by our registered pharmacists. Further, you can rest assure about the authenticity of the medicine with original receipts, expiry date and manufactures etc;